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Terms and Conditions
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Please note that our workshops require a pre-paid reservation. We do not accept partial payments. Participants paying through a purchase order should contact for details.  

Due to the significant expenses incurred by the PROMPT Institute to hold your reservation, failure to abide by any of the following terms and conditions will result in a forfeiture of your entire pre-paid reservation fee. 

Our workshop terms and conditions were updated in June of 2020. Please read them carefully as significant changes have occurred. 



You must be a licensed Speech-Language Pathologist (SLP) to attend any of our workshops. Registrants who are not licensed SLPs will be asked to the leave the workshop and will not receive a refund.

Please note that parents who are not SLPs are not eligible to participate in our workshops due to the extensive background knowledge required to master PROMPT. Parents who register for a workshop that are not a licensed SLP will be asked to leave and will not receive a refund. 


The PROMPT Institute reserves the right to cancel a course if there are an insufficient number of registrants. In the unlikely event of course cancellation, registrants will be notified immediately and all tuition fully and promptly refunded. No other expenses incurred by participants will be reimbursed. 

Please use care when booking non-refundable travel expenses as The PROMPT Institute does not reimburse any expenses you may incur other than your tuition in the event of a cancellation.

In the case of a non-culpable shortcoming (force majeure), and a workshop must be cancelled due to weather or other uncontrollable conditions, PROMPT will not be obliged to reimburse registrants for any expenses beyond the registration fee.

Participant Attendance Policy

Participation at the entire workshop is mandatory. Participants who arrive late or miss any portion of the workshop may not be welcome to return to the training and will not be eligible for a Letter of Completion or a refund of any costs incurred. You must attend the entire workshop to receive any CEUs. Please plan your travel arrangements accordingly.

Participants who are disruptive or do not meet the criteria for taking a PROMPT Workshop will be asked to leave, without refund.

Please note that you will use your hand to touch the face of your fellow participants and they will touch your face. If you have restrictions that may impede your ability to participate in touch, please contact us for potential accommodations. 

Standby POLICY

The PROMPT Institute has a standby policy in effect for workshop participants that may experience family emergencies or severe illness that prohibits them from attending a workshop. The Institute may request evidence to validate illness or emergency. 

In the event you are experiencing an emergency/illness, please contact us to notify us of your absence as soon as possible. If you do not contact us before the end of the workshop, you will forfeit your registration with no refund. 

If you qualify for our standby policy, we will hold your registration as a standby participant. When placed on the standby list, you may be able to attend another workshop if there is an available space within 7 days of the start of a workshop. 

If you identify a workshop that you may be able to attend (and it starts within 7 days), please contact us. If there is space in the workshop, we will register you and send a confirmation. Participants without a confirmation are not able to attend a workshop. Please do not contact us more than 7 days prior to the start date, as we will not be able to register/respond to you. Please note that we can not register you into workshops that are full and/or sold out.

Due to accounting rules and procedures, your standby status will expire a year after the original workshop date. For example, if the original registration for the workshop was scheduled for November 11-13, 2019, your standby will expire on November 13, 2020. When your standby expires, you will forfeit your registration and receive no refund. 

Please note that PROMPT Instructors can not coordinate any standby processes. Only the administrative office can respond to requests. 

Fingernail & Clothing Policy

Participants should wear comfortable clothing and the fingernails of the dominant hand must be cut short to allow for mylohyoid PROMPTing. Participants arriving at the workshop with long fingernails on the dominant hand will not be allowed to practice any mylohyoid prompts, as it is dangerous and extremely uncomfortable for your practice partner.  Those arriving with long fingernails will not receive ASHA CEU's. No refunds will be given for those that do not adhere to the fingernail and clothing policy.

Hand Sanitizer

In order to learn the correct finger placements and pressure needed to prompt, you will be touching fellow attendees faces and your face will also be touched.  If you feel the need to use hand sanitizer during the prompting sessions, you are welcome to do so.  Please bring sanitizer with you, if using the sanitizer will make you more comfortable when prompting.  There will be no sanitizer provided at the workshop!

UPdated Contact information

Participants are responsible for keeping their membership profile contact information up to date. Workshop updates will be sent to the primary e-mail address on file within the PROMPT Institute website account. The PROMPT Institute will not be held responsible for any expenses incurred due to missed communications for outdated contact information. 



Participants must ensure they have a high-speed internet connection (we recommend 5 mbps or higher) before registering for this event. The PROMPT Institute will provide no refunds for internet or any other connection/technological issues. 

Participants will need to connect to Zoom via a computer or large-format tablets. Cell phone screens are too small to view the workshop material adequately. Please note that you will receive 
the manual (in the language of the workshop) in a PDF version.

Participation during the entire presentation is mandatory. Participants who arrive late or miss any portion of the presentation may not be welcome to return and will not be eligible for a Certificate of Completion.

Other people are not allowed to attend or watch the live event with you including interpreters. This is a violation and you will be removed from the event. You will require someone to practice on during the practice sessions but they are only allowed for those portions of the event.   

You must attend the entire workshop to receive any CEUs.

During the online presentation, the Instructor will ask all participants to type their full name in the chat window intermittently. Failure to type your full name in the chat window will result in an absence and you will not receive a completion certificate or be reported to ASHA for CEUs. 


During the course of PROMPT training, you will receive copyrighted material in video, written and/or electronic distribution. All manuals, online courses, videos, live web events and other forms of communication are copyrighted material owned by the PROMPT Institute. 

It is unlawful to distribute any copyrighted material without expressed written permission of the PROMPT Institute. Violations of this copyrighted material policy will result in full prosecution under the extent of United States law. 


Recording, taking photos or taking screenshots of presentation material is strictly forbidden as it is a violation of our copyright, the terms of our case study client release forms and/or patient privacy laws. 

Violation of this policy will result in full prosecution under the extent of United States and local laws. 


Lunches are on your own. We do not supply food or beverages at our workshops.


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